AppOps

Managed operations for your self-hosted apps

You own the server and the app. AppOps is our engineers looking after it — monitoring, updates and help when something breaks. Pricing is quoted per app and server, and response targets are set in your service agreement.

Service levels

  • EssentialUptime monitoring and alertsMonthly health checksBackup verificationUpdates applied for you
  • BusinessEverything in Essential, plus:Custom domain and certificate managementQuarterly security re-scanPerformance monitoringPriority support channel
  • Mission-criticalEverything in Business, plus:Emergency response target agreed in your contractRollback of failed updatesDedicated support channelRegular review call

Need us to deploy an app for you? Choose Managed Deploy when you start a deployment from My Purchases.

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AppOps: managed operations | The Real App Store